Privacy Policy

Your privacy is important to us. This Privacy Policy explains how ETFaction.com collects, uses, protects, and shares your information when you use our website and services.

a. Information We Collect

We collect information to provide and improve our services. The types of information we collect include:

  • Information You Provide Us:
    • Personal Identification Information: Your name, email address, company name, and other contact details when you register for an account on our desktop platform, subscribe to a newsletter, contact us, or sign up for an event.
    • Communications: Any information you provide when you contact us with questions or for customer support.
  • Information We Collect Automatically:
    • Usage Data: We collect information about how you interact with our site, such as the pages you visit, the features you use, the time and duration of your visits, and your navigation paths.
    • Log and Device Data: We automatically collect log information, including your IP address, browser type, operating system, device information, and referral URLs.

b. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, operate, and maintain our website and services.
  • To improve, personalize, and expand our offerings.
  • To understand and analyze how you use our services.
  • To communicate with you, including sending you product updates, marketing communications (where you have consented), and responding to your inquiries.
  • For security, fraud prevention, and legal compliance.

c. Data Sharing and Disclosure

We are committed to protecting your data. Our policy on data sharing is simple:

We do not sell your personal data to third parties.

We only share your information in the following limited circumstances:

  • With Your Explicit Consent: We may share your information with third-party partners when you give us your specific and affirmative consent to do so. This may occur, for example, when you register for a sponsored webinar or request access to a specific partner-gated report or tool on our desktop platform. In such cases, the information shared will be limited to what is necessary for the event or service, and you will be clearly informed at the point of collection.
  • Service Providers: We may share information with third-party vendors and service providers who perform services on our behalf, such as website hosting, data analysis (e.g., FactSet), and email delivery. These providers are contractually obligated to protect your data and are prohibited from using it for any other purpose.
  • Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.

d. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our site and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.

e. Data Security

We implement a variety of security measures to maintain the safety of your personal information. We use administrative, technical, and physical security measures to help protect your data. However, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

f. Your Data Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your data. You can typically manage your account information through your profile settings on our desktop platform or by contacting us directly. You may also opt-out of receiving marketing communications from us at any time by following the unsubscribe link in our emails.

g. Children’s Privacy

Our service is not intended for use by children under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If we become aware that we have collected such information, we will take steps to delete it.

h. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes.

i. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

  • Email: Support@www.etfaction.com